top of page

FREQUENTLY ASKED QUESTIONS

Q: TO WHICH COUNTRIES DO YOU SHIP?

Thanks to international shipping, we ship to all countries.

Q: HOW CAN I PLACE AN ORDER?

You can easily place your orders through this website.

 

Q: WHERE ARE YOUR PRODUCTS MADE?

All our products are produced in Turkey.

Q: WHICH SIZE SHOULD I CHOOSE WHEN BUYING?

All of our products are produced in our own standard pattern that is unisex. Before purchasing the product you can check the Size Measurements Guide on our website.

Q: WHAT IS ON DEMAND PRODUCTION / PRE-ORDER? WHY DO YOU PREFER THIS PRODUCTION METHOD?

As brand creators, we're extremely careful about waste-free production. Since the on-demand production model produces only the amount ordered, it greatly reduces waste in clothing production. By producing according to the order quantity, we also protect the environment. We carefully produce your clothes for you, one by one, in our workshop. We do not support fast fashion and excessive production. Our world is important to us.

Q: HOW LONG WILL IT TAKE FOR MY ORDER TO REACH ME?

Due to our zero waste policy, we only produce on demand / pre-order. It may take a maximum of 2-3 weeks for us to produce your order and shipping via standard shipping may take up to 7 business days. It will take a maximum of 3-4 weeks for your order to arrive at your doorstep.

Q: WHAT ARE YOUR RETURN AND EXCHANGE CONDITIONS?

Due to our zero waste ideal, there are no returns or exchanges on products, all sales are final. Our aim here is to support and spread more conscious and waste-free shopping.

Q: I HAD A PROBLEM WITH MY ORDER, HOW CAN I CONTACT YOU?

You can convey all your problems by sending an e-mail to info@sacreglobal.com. Our e-mail address will get back to you between 09.00 - 17.00 on weekdays.

bottom of page